Attendance Policy There is a high demand for therapy appointments. Cancellations and no shows (not calling to cancel) not only interfere with your child’s progress, but they prevent other children from receiving treatment. We understand there are sometimes circumstances beyond your control such as illness or emergencies in which cancellations are unavoidable. We appreciate you calling if you must cancel. *Reserved appointments require at least 80% attendance. If you reschedule the appointment within the same week, it will not count as a cancellation. *3 No Shows will result in removal from the reserved appointment time After that you will need […]

Parents Leaving During Treatment Some parents have made a habit of leaving the premises during their child’s treatment session. This leaves staff and therapist in a position requiring supervision of the child until the parent arrives to get them. This places strain on the front office staff and therapist alike. In addition, when the therapist has another patient to treat immediately after, they are unable to communicate with the parent concerning continued and or future treatment goals. Because we rely on your participation in your child’s treatment, we ask that you: Remain on the premises while your child is receiving […]